Return policy

Return policy

Posted By admin

Returns must be returned within 30 days of the ship date received. Items must be returned in the original manufacturer’s packaging. We strongly recommend you keep your packaging for at least the first 30 days after purchase. “Scalca” will not accept any returns after 30 days.

Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed.

It can take 7-15 business days for your return to reach our warehouse. Once your return is received, it can take an additional 5 business days for us to process your return. Once your refund is processed it can take 2-3 business days for the refunded amount to reflect on your account statement. You will receive a confirmation email once this is completed.

Important information:

  • Original shipping charges are not included in the refunded price.
  • If items are returned after our 30 day return policy, we will not be able to accept your return and will donate your merchandise to a charity of our choice. Refund will not be credited to your account.
  • Customized items are final sale and cannot be returned. If a customized item is returned, we will not be able to accept the return .
  • We do not refund for damaged items

For any questions about returns : sales@scalca.com